They did fantastic work for us and provided excellent customer service!
I had some bad luck with other HVAC companies not being able to give me service and canceling appointments. It’s a busy industry in the summer, I know.
But Comfort 1 showed up when they said they would! They were straight with me from the get go, explaining all of my options and once I made my choices they wasted no time at all in getting the job finished professionally, cleanly and quickly.
I wish I had called them first!
Our air conditioner was acting up, so I reached out to Comfort 1 Heating and Air. They were able to get out to my home the next day with an available appointment between 6-8 pm (no extra charge for after standard business hours). Angel (the service tech) called when he was 15 minutes out which put him at our home at 6:30. He was able to diagnose the problem and get our unit working properly at a very reasonable price. He left our home around 8:30 and still had two more houses to go to. Comfort 1 knows this is their busy season and make themselves available for their clients until 10 pm without overcharging. This was my second experience with Comfort 1 and I couldn’t be happier. I will continue to use them for all my HVAC needs and will continue to refer them as well.
VERY happy with the advice and service I got from Comfort 1. My neighbor recommended this company and am so happy he did. Prompt and courteous attention all along the way. I have an older HVAC, another service provider was pushing for me to get a new unit, but Brian showed me how my unit could simply be repaired and had some more years left it. My final bill was fair and reasonable. Easy to talk with his assistant Tosha and get things done. Great dealing with someone local that I can trust — and recommend.
Brian installed a new HVAC unit in the house I bought 2 years ago because it didn’t have central air conditioning. How can anyone in the Sacramento area survive without air conditioning!? Brian was very professional, friendly and punctual. He gave me the best rate out of several other bids and even helped me with the rebates that are offered for installing a new unit. He worked fast and even showed me how to use my new HVAC…so I didn’t have to read through instructions myself.
A year later, my parents needed to replace their HVAC so they also contacted Brian. They said they love their new unit and that Brian was great to work with.
Brian initially came out to repair my existing broken AC unit. He went over what was wrong, and that being over 20 years old, the AC unit was going to be more expensive to maintain and may not run for very much longer. Brian was upfront with all of the costs for a new unit, which we decided to go with, and gave a very reasonable price for the service. Brian and Angel came out and got the job done quicker than expected. They will be my go-to for heating and air from here on out. Highly recommend!
He saved me a lot of money. I thought I would have to purchase a new AC, and he was able to fix my aging AC saying it should be good for a few more years. I appreciated his honesty.
